Scantech, a global leader in 3D scanning solutions, is delighted to announce the official opening of its service center in Irvine, California, the United States. This strategic move aims to provide users with localized delivery service, after-sales support, and technical support, further enriching the company’s global service support network.
Localized Delivery
The newly launched service center is committed to enhancing product delivery speed and efficiency with a local warehouse, providing a seamless experience from purchase to receipt for our customers.
After-sales Support
The service center offers localized after-sales services for Scantech’s entire product line, encompassing hardware repair, calibration, software upgrades, and more. Our dedicated team is committed to precision and efficiency, ensuring each device meets strict standards for optimal performance and reliability. This comprehensive approach ensures robust support for users across diverse industries.
Technical Support
The local technical support team provides customer training and prompt troubleshooting assistance, employing a systematic approach to diagnose and resolve issues. The goal is to empower users to utilize their 3D scanners with confidence and efficiency.
This triad of services ensures that customers receive timely and efficient delivery of their orders, expert maintenance of their products, and knowledgeable assistance to maximize product performance and utility. The center’s commitment to localizing services also means that customers can expect tailored support that understands and meets their specific needs.
Paul Zhang, Sales Director of Scantech’s Americas region, expressed, “We are proud to inaugurate a local service center in the United States, showcasing Scantech’s unwavering dedication to elevating service standards in the region. This facility will empower us to deliver even more localized support and services, guaranteeing our customers will receive top-tier product assurance and rapid service response.”
As a global technology enterprise, Scantech has established subsidiaries in Germany and the United States. Envisioning itself as a leading global 3D digitization brand, the company is extending its global footprint and plans to establish additional subsidiaries and service centers in the future, fostering enduring and steadfast partnerships with users worldwide. The inauguration of the U.S. service center marks a significant step in our commitment to enriching customer experiences and service standards.
Scantech remains dedicated to deepening collaboration with global users, collectively advancing 3D digitization technology and shaping a brighter future. We firmly believe that our unwavering dedication and innovation will deliver more precise, efficient, and user-friendly 3D digitization solutions to users worldwide, empowering diverse industries to embrace digital transformation and elevate their operations.
